Find answers to common questions about our travel services
You can browse our packages online and click "Book Now," or contact our travel consultants directly at +91 9891211360. We're happy to help customize any package for your needs.
We recommend booking 2-3 months in advance for most packages. For peak seasons (December, summer), book 3-4 months ahead. Last-minute bookings (less than 30 days) may have limited availability.
A 30% deposit is required to confirm your booking, with the balance due 60 days before departure. We accept major credit cards and bank transfers.
Cancellations made 60+ days before departure receive a full refund minus a 5% administrative fee. Cancellations 30-59 days before receive 50% refund. Within 30 days, no refund is provided. Travel insurance can protect against this.
Yes, date changes are subject to availability and may incur additional charges depending on pricing differences. Changes must be requested at least 30 days before your original departure date.
Travel insurance is optional but highly recommended. We offer comprehensive packages covering trip cancellation, medical emergencies, and lost luggage. Prices range from ₹4,150-₹24,900 depending on coverage.
Yes, a valid passport is required for international travel. Your passport should be valid for at least 6 months beyond your travel dates. We recommend checking passport validity early in the booking process.
Yes! Our team assists with visa applications for many destinations. We provide guidance, documentation support, and can recommend reliable visa services. Contact us for destination-specific assistance.
Vaccination requirements vary by destination. We recommend consulting with a travel health clinic 4-6 weeks before departure. We can provide destination health information and travel clinic recommendations.
We accept all major credit cards (Visa, MasterCard, Amex), bank transfers, and wire transfers. International clients can use PayPal or Wise transfers. A 3% convenience fee applies to credit cards.
Package prices include accommodations, most meals, activities, and transportation. Additional fees may apply for visa services, travel insurance, and optional excursions. We always provide full transparency about costs upfront.
Yes! Groups of 8 or more receive 10-15% discounts depending on package and destination. Corporate groups may receive additional benefits. Contact our group travel specialist for details.
Absolutely! Our emergency support line is available 24/7 at +91 9891211360. We can assist with flight changes, medical emergencies, lost luggage, or any travel issues.
Contact us immediately. We'll help you book the next available flight if possible. Additional costs apply and may not be covered under standard packages unless you have travel insurance.
We assist with finding medical facilities and can arrange medical evacuation if needed. Travel insurance typically covers medical expenses. Always carry your insurance documents and emergency contact information.